We're here to help
by Admin
Posted on 16-09-2022 04:49 PM
Do not admit fault or liability at the scene and don't attempt to settle any
insurance
claim
made against you.
You may think you are at fault immediately following an accident, but
legally you may have been in the right. Ask for names, addresses, phone numbers and email addresses of any independent third-party witnesses to help in the event of a dispute over who was at fault. If your vehicle is not driveable and you have comprehensive cover, arrange for it to be towed somewhere safe or call us on 131 846 and we
will arrange for a tow truck operator to attend the scene.
We have established relationships with dealers and repair shops to make sure everything goes smoothly. But you can still choose another shop if you'd like. home , condo, and renters claims* you’re free to use any contractor you’d like (or diy). Your claims rep will coordinate the process and make sure you’re always updated.
How can i make a claim? you can make a claim by completing an online notification form, calling us on 1800 810 213 or, by speaking with your account manager (where applicable). We've made it simple to lodge your claim online. If you don't have all of the information at hand, you can save and resume your claim at your convenience. What information will i need to lodge a claim? the more information you can provide us with, the sooner we will be able to review and finalise your claim you will always need to provide the following details: what do i do if i require emergency assitance or repairs?.
Matthew: we're there to support them from start to finish. Sarah: it's really, i guess, giving you some stability, some assurance. John: so my role as a claims manager is to basically have a conversation with them, get to know them, get to understand their situation. And work with them too get them back on the road back to recovery. Matthew: watching our claimants get back to enjoying aspects of their life, that's really fulfilling. Being able to do that via not only return to work programs and vocational assistance but also in assisting them to getting back into the things they enjoyed, a lot of their hobbies and that's when i really like to be able to step in and help.
What Is an Insurance Claim?
If you are a driver involved in a crash where someone was injured, and you are at the scene of the accident, you must report the crash to police by calling 000.
Please note down the reference number (qp number) for your report to add to the
claim
form. If you are injured in a crash and wish to lodge a ctp insurance claim, but the crash is not yet reported:
complete a report of traffic incident to police form (pdf, 117kb) and take it to a police station
report the crash to a police station, not to policelink, so that you get the reference number (qp number) to add to the claim form.
You can make a claim online and upload any supporting photos or documents immediately. Alternatively you can call us on 133 233 to start your claim. You'll need your: home insurance policy number details of what happened. Once your claim is lodged we’ll let you know how it’s progressing and discuss. You can track your claim progress in your acccount and our web chat team can help with any questions you have. You can also add details and track the items you’re claiming for online, and upload documents like photos and receipts.
Please contact qfleet insurance broker michael woolley for claims assistance. Phone: 0417 769 451 or 1300 888 073.
To get started on your claim, call 1300 360 149 and ask to speak to our insurance team.
Why Does Filing a Claim Increase Insurance Premiums?
As the not-at-fault driver in a car accident, you are legally entitled to be paid for your losses and expenses caused by the accident. This is either through the other person’s insurance company or by making a claim through your own insurance company. If you make a claim through your own insurance company, there can be a lot to lose, so you need to carefully examine the pros and cons. The beauty of this is that third party claims can act on your behalf to claim your expenses from the other person’s insurance company, all without your insurer having to be involved.
If you are eligible for the rebate, you can claim the rebate either: through your private health insurance provider – your private health insurance provider will apply the rebate to reduce your private health insurance premiums when you lodge your tax return – as a refundable tax offset. The rebate can be claimed for premiums paid for a private health insurance policy that provides: private patient hospital cover general cover (commonly known as extras), or combined hospital and general cover. The government does not give this rebate on the lifetime health cover loading component of a policy.